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Organized Living

Policies

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Privacy, terms and the small print.

Plain language, no traps. This page covers what we collect, how plans and billing work, how to cancel, and how to reach us.

Effective November 6, 2026

Privacy Policy

What we collect, why we collect it, and the few companies that help us run the app.

What we collect

  • Account details: your email address, name, and how you sign in.
  • What you put in the app: grocery lists and items, receipts you photograph or upload plus the line items read from them, and any spending categories or corrections you make.
  • Store searches: the ZIP or postal code you type, or your device coordinates when you tap "Use my location". Coordinates are used to run that one search and are not added to your profile.
  • Assistant and meal ideas: the text you send, the list you ask about, and a daily count of how often you use it so plan limits apply fairly.
  • Messages you send us, and the plan or purchase status tied to your account.
  • Payments: we receive confirmation that a payment succeeded and which plan it bought. Card details are entered on the payment provider's checkout page and never reach us.

How we use it

  • To run your lists, receipts and spending reports, and to generate meal ideas and assistant answers from your own items.
  • To enforce your plan limits, including one trial purchase per buyer.
  • To process subscriptions, renewals and cancellations.
  • To answer your support messages and keep the service secure.

Location

Location access is optional. If you decline it or your device cannot share a position, you can search with a ZIP or postal code instead and every feature still works. Location is never used for advertising or sold to anyone.

What we never do

  • We do not sell or rent your data.
  • We do not show ads inside the app or sell your activity to ad networks.
  • We do not share your lists, receipts or spending with other shoppers. Records are tied to your account and are readable only by you and the operator.
  • Receipt photos are stored privately and opened through short-lived links rather than public addresses.

Who helps us run it

  • Our payment provider processes checkout, subscriptions and refunds.
  • Public map and place data powers the nearby store and fuel station search.
  • AI providers are used to read receipts, write meal ideas and answer assistant questions.
  • An email service delivers account messages such as verification and password resets.
  • Each of these receives only what is needed for that job.

Keeping and deleting your data

Your records are kept while your account is active. Deleting your account from Settings permanently removes your lists, receipts, spending history and profile.

Promo codes and payment records are kept after deletion because we need them for accounting, tax and fraud prevention. Aggregated, non-identifying summaries may be kept to understand how features are used.

Your choices

  • Correct or ask for a copy of your data by messaging us through Support.
  • Delete your account at any time in Settings.
  • Turn off location in your browser or phone settings, or simply use a postal code.
  • Ask us to stop routine emails, other than messages needed for your account and payments.

Children

The app is not intended for children under 13. If an account was created by a child, message us and we will remove it.

Changes to this policy

If this policy changes we will update the date at the top of this page and, for material changes, tell you in the app.

Terms of Service

The ground rules for using Organized Living, including how plans, billing and refunds work.

Using the app

By creating an account or using the app you agree to these terms. Use it for your own household and shopping. You must be old enough to enter a contract where you live.

Your account

  • Use an email address you actually own and keep your password private.
  • The trial offer is one purchase per buyer and does not renew.
  • You are responsible for activity on your account. Tell us if you think someone else has access.

Fair use

  • Do not scrape, copy, resell or reverse engineer the app or its data.
  • Do not get around plan limits, try to open paid features without paying, or share one account between several people.
  • Do not upload receipts or content that is not yours to share.
  • Do not use the assistant or meal ideas to break the law or to generate abuse of any kind.

Plans and limits

The Trial Plan is a low-cost 30-day introduction. The Plus Plan and the Premium Plan are subscriptions with monthly or annual terms, each with its own limits on lists, items, assistant use, meal ideas, spending history and fuel stations.

Limits are shown on the Plans page and applied to your account. A limit shown as unlimited means there is no set cap, still subject to fair use.

Billing and renewals

  • Prices are in US dollars and charged at checkout through our payment provider.
  • Subscriptions renew automatically each month or year until cancelled.
  • Any applicable sales tax is added at checkout.
  • If a renewal payment fails, access to paid features may pause until it succeeds.

Cancelling

You can cancel any time by asking us through Support. After cancelling, paid features stay available until the end of the period you have already paid for, and you are not charged again.

Refunds

  • Subscription fees are prepaid and are not refunded for partial periods, except where the law requires it.
  • If you were charged in error, charged twice, or never received what you paid for, message us through Support and we will review it and refund to the original payment method when it is due.
  • Cancel before your renewal date to avoid the next charge.

Receipt scans and assistant answers

Receipt reading, meal ideas and assistant replies are automated and can be wrong, especially with faint receipts or unusual items. Check the items, prices and totals before relying on them. Nothing in the app is financial, medical or dietary advice.

Store, price and fuel information

Nearby stores and stations come from public map data, and fuel prices are reports from shoppers. Hours, addresses and prices change and may be out of date or wrong. Prices shown are reports, not offers, so confirm them at the store or the pump.

Your content and ours

Your lists, receipts and notes stay yours. You give us permission to store and process them only to run the features you use, and we do not publish them.

The app itself, including its name, design and software, belongs to the operator and may not be copied or redistributed.

Availability and liability

The app is provided as is. We work to keep it available but do not guarantee uninterrupted service. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability is limited to the amount you paid us in the three months before the claim.

Ending access

You may delete your account at any time in Settings. We may suspend or close accounts that break these terms or abuse plan limits.

Changes

We may update these terms as the app changes. Continued use after an update means you accept the new version, and the date at the top of this page shows when it last changed.

Cookies and Device Storage

What the app keeps on your device, and how to clear it.

What we store

  • A sign-in token, so you stay logged in between visits.
  • Preferences such as theme, your last search radius, your last ZIP search and a saved location fix.
  • Small counters so plan limits and open tabs behave correctly between visits.

No ad tracking

We do not run third-party ad networks or tracking pixels, and nothing stored on your device is used to follow you to other websites.

Managing it

You can clear this data at any time in your browser or phone settings. Clearing it signs you out and resets your preferences. Blocking site storage entirely will stop sign-in from working.

Contact

Questions, corrections or a billing problem: we are one message away.

Reach us in the app

Use the Support option to send us a message. It arrives with your account email attached, so we can find your lists and purchases and reply to you directly.

We answer within a few business days. For a billing question, include the approximate date and amount, and never send card numbers.

Deleting your account is available any time in Settings, and answers to most questions are one message away through Support.